Skedji (“we,” “us,” or “our”) operates the website skedji.com and the Skedji staff scheduling application (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

Information You Provide

Account information: Name, email address, company name, and password when you create an account.
Billing information: Payment details processed securely through our third-party payment processor. We do not store full credit card numbers.
Scheduling data: Employee names, roles, shift times, availability, and other scheduling-related information you enter into the Service.
Communications: Information you provide when you contact us for support, send feedback, or subscribe to our newsletter.

Information Collected Automatically

Usage data: Pages visited, features used, time spent, and general interaction patterns within the Service.
Device information: Browser type, operating system, device type, and screen resolution.
Log data: IP address, access times, and referring URLs.
Cookies: We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage. See Section 6 for more details.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the Service
Process transactions and send related information
Send you technical notices, updates, security alerts, and administrative messages
Respond to your comments, questions, and support requests
Monitor and analyze usage trends to improve the Service
Detect, prevent, and address technical issues and fraudulent activity
Send marketing communications (only with your consent, and you can opt out anytime)

3. How We Share Your Information

We do not sell your personal information. We may share information in the following situations:

Service providers: Third-party vendors who help us operate the Service (e.g., hosting, payment processing, email delivery, analytics). These providers only access information needed to perform their services and are bound by confidentiality obligations.
Legal requirements: If required by law, regulation, legal process, or governmental request.
Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With your consent: We may share information for other purposes with your explicit consent.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymize your personal data within 90 days, unless we are required to retain it for legal or regulatory purposes.

Scheduling data you enter into the Service is retained for the duration of your subscription and is permanently deleted within 90 days of account closure.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL) and at rest, access controls, and regular security assessments. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use the following types of cookies:

Essential cookies: Required for the Service to function (e.g., authentication, session management).
Analytics cookies: Help us understand how visitors interact with the website so we can improve it.
Preference cookies: Remember your settings and choices.

You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of the Service.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal information
Object to or restrict certain processing of your data
Data portability (receive your data in a structured format)
Withdraw consent at any time (where consent is the legal basis)

To exercise any of these rights, contact us at hello@skedji.com. We will respond within 30 days.

8. Children's Privacy

The Service is not intended for use by anyone under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will delete it promptly.

9. Third-Party Links

The Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Skedji
Email: hello@skedji.com